Why We Have a Cancellation Policy

At Pelvic Prime, we believe in creating a high-quality, respectful experience for every client. Your session time is reserved just for you, no double-booking, no waiting rooms, no distractions. This model allows me to give you my full attention and care, every time.

Life Happens, But Time Still Matters

I understand that illness, emergencies, and unexpected life events happen. But when that time is reserved and you can’t attend, it often can’t be filled on short notice, and that’s time and resources lost for the practice.

While I have great empathy as a person, I also have to maintain clear boundaries as a provider. I haven’t missed a workday in over two years because I take extra steps daily to stay well and show up fully for you. That’s a level of respect I offer each client, and I ask for the same in return.

It’s Not Just Business: It’s Personal

I don’t overbook, I don’t schedule more than necessary, and I don’t bill unnecessarily. This is about more than money, it’s about maintaining a sustainable practice with integrity, where your time and health are valued.

Our cancellation policy is here to protect that experience, for you, for me, and for every client we serve. Thank you for respecting it.