Frequently asked questions

How can I make an appointment?

call Rea at: 803-716-9723

Email Rea at: Rea@pelvicprime.com

Click the following link to Book Appointment now


Where are you located?

410 University Pkwy, Suite 2200

Aiken, SC 29801


We are located in the upstairs of Aiken Medical Center, right next to Aiken regional hospital. It is a red brick building across from the hospital duck pond and across the street from the university.

Pelvic Prime's lobby has a check in kiosk. After you check in, take a seat and relax, the snacks and coffee are free. We will be with you shortly.


If you enter the building from the downstairs parking lot (South Entrance)

Go up the stairs and turn right.

We are about 1/2 down the hallway on your left side.

Across from an indoor stairwell.


If you enter the building through the upstairs parking lot (North entrance),

Walk through the lobby and turn left.

We are about 1/2 down the hallway on your left side.

Across from an indoor stairwell.


If you enter the building through the OBGYN parking lot (East entrance)

Walk all the way down the hallway.

You can take the elevator (located on your right) to the 2nd floor and then turn left.

Or you can take the stairwell (located on your left) to the 2nd floor and then turn right

We are about 1/2 down the hallway on your left side.

Across from an indoor stairwell.


Do you take insurance?

Currently accepting Medicare insurance.

For all other insurance coverages, we can provide you with a receipt (Superbill) that may be used to submit a claim for reimbursement to your insurance provider. Please visit our Documents page to find your providers linked claim form. If we don't have your provider listed, please let us know.

For Prompt Pay customers, ask us how you might qualify for our 40% discount.

Do I need a referral or prescription from my doctor?

Yes, eventually. We can have our consultation call and initial evaluation without a physical therapy referral or a pelvic floor referral (otherwise known as a prescription). Following the evaluation, a prescription should be obtained from a doctor. We can discuss this more in detail on the phone should you have any questions.

Do you perform an internal exam?

Yes, depending on the client. All evaluative and assessment measures are provided as per your comfort level and with your consent. In addition to external exams and questionnaires, I may perform an internal exam to further evaluate the muscle and tissue with the client’s consent. This can be discussed in more detail on a case-by-case basis.